Amazon is Urging Customers to Throw Away Their Hoverboards
It's not everyday you hear a company telling their customers to destroy one of their products but Amazon is telling us to do just that.
Reports of hoverboards bursting into flames in the United States and United Kingdom caused them to be pulled of shelves and now Amazon is asking you to throw your unsafe hoverboard in the garbage.
Amazon wrote in an email to customers:
“We regret the inconvenience this may cause you but trust you will understand that your safety and satisfaction is our highest priority,”
Earlier this month, the U.K.’s Trading Standards seized 15,000 unsafe hoverboards after the London Fire Brigade reported three house fires within 10 days, all traced back to hoverboards. Those hoverboards used a non-compliant U.K. plug. Airlines are now restricting them because there's no way to ensure there won't be a midair explosion.
Don't want to throw away your hoverboard, here are some things you need to know.
- Never leave hoverboard unattended while it's charging
- Check the plug, if it’s clover-shaped, you may be in trouble
- If buying online, be careful to check the website is genuine and has a contactable phone number and address
- If price seems too good to be true, it probably is
Before allowing manufacturers to list their products again, Amazon is now requiring safety documentation and proof that hoverboards have passed certain standards.