My husband and I had often talked about taking our daughter to CoCo Key Water Resort  in Rockford for a day of swimming fun, but after reading several complaints made about unsafe and unsanitary conditions, I am sure glad we never did!

For over a year now complaints have been coming in about unsafe and unsanitary conditions at CoCo Key, which eventually led the Winnebago County Health Department to force a temporary closure on the water resort back on April 20.  An agreement was set by the health department after this first closure, but it was never followed through by CoCo Key. According to the Rockford Register Star:

The city of Rockford condemned CoCo Key on Aug. 20, citing gas leaks in some of the equipment, major leaks in plumbing, poor ventilation and water leaks near electrical equipment, according to Seth Sommer, manager of construction and development services for the city of Rockford. City inspectors returned to the facility Friday at the request of the resort but the condemnation wasn't lifted. On Friday, the city again found water leaks filling an elevator pit, Sommer said. The water was being drained by a sump pump, and the elevator was out of service. The city water department plans to go to the hotel on Tuesday to try to identify the source of the leak.

Some of the other violations found and customer complaints filed cite:

  • Non-existent chlorine levels, or levels that are way too high
  • Sediments at bottom of pools and dirty pool decks
  • Paint peeling from floors
  • Numerous cleanliness and maintenance issues in the resort's restrooms
  • Water temperature issues and pool equipment safety hazards

At this point, if all violations are addressed and safety codes met, CoCo Key Water Resort would be able to have their operating license re-instated, but not without the approval of both the city of Rockford and the Winnebago County Health Department.