Dunkin’ Donuts Going High Tech For Customers
Dunkin' Donuts customers may soon be able to order coffee, sandwiches and baked goods from their phones. Here's the plan.
Thank you Dunkin' Donuts for thinking outside the "donut box" on this one. DD plans to offer mobile ordering for deliveries and curbside pickups next year.
According to ABC, Scott Hudler, Vice President of Global Consumer Engagement for Dunkin' Brands, said the company is "always looking for new ways to drive franchisee profitability and make sure our products are more accessible and convenient for our guests."
However, before it all becomes reality, there are plenty of questions. How much to charge for delivery, what are the delivery areas, how to keep coffee hot and donuts from getting crushed, etc. For other delivering fast food stores, delivery and service fees vary by city, from around $1.99 to $5.
If you were wondering, Dunkin' Donuts is based in Canton, Massachusetts, there are more than 11,300 Dunkin' Donuts locations globally. There are more than 8,000 in 41 states plus the District of Columbia.
The first Dunkin' Donuts opened in Quincy, Massachusetts, outside Boston, in 1950.
Personally, the only one I worry about is the one in Rockford on Charles Street.