I recently told you about Chicago's O'Hare airport coming in dead last among 20 mega-airports for customer satisfaction, according to a survey done by JD Power and Associates.
Is it because we want all aspects of our lives to smell April fresh? No. Are we trying to get the wrinkles out of an old mailbox? Still no. Is it in hopes of going out to the mailbox the next day to find Snuggle Bear? Does our mail stink? Static cling keeping the bills stuck together?