Illinois Cosmetic Chain Being Sued For Selling Used Make Up
The Illinois based cosmetic chain store, Ulta Beauty, is being sued for selling used make up.
Eww! That's just gross if it's true.
According to a report run by ABC7, a chicago woman is suing the make up chain store after purchasing suspicious looking cosmetics. The suit claims that "Ulta repackages returned cosmetics and sells them to unsuspecting customers."
The plaintiff's attorney, Tom Zimmerman said "It is widespread knowledge that this practice has been occurring at Ulta for years."
Really? I didn't know this was happening? Did you?
Zimmerman also said that the Ulta "managers will take used products out of a damaged bin and if they look good enough to resell, they'll put them back on the shelves and resell them so they don't exceed their quota."
The quota he was referring to comes from a "complaint [that was] filed last week in Cook County Circuit Court, [that] cites claims by former employees of Ulta that the corporation has a limit on how many returned items can be thrown away."
Yuck! That's just nasty if such a quota exists. I don't want to purchase something that was used and put back on the shelf.
The suit was put into motion after "products purchased from the Ulta store on North Michigan Avenue seem to be previously used, such as eyeshadows missing a brush and face cleansers that have already been opened."
The danger of selling opened and seemingly used cosmetics is that "pathogens [or bacteria/ viruses] can remain on products for weeks." Which later could cause diseases or illness to the unsuspecting customer.
So what does the Bolingbrook based store, Ulta, have to say to these accusations?
A spokesperson for the company, who remains nameless, said the following:
"Our policy does not allow the resale of used products. We are aware of the lawsuit and intend to vigorously defend against the allegations. The health and safety of Ulta Beauty guests is a top priority and we strive to consistently deliver an optimal experience every time they shop with us."
The lawsuit being served "is seeking to change the alleged company practice of limiting the number of items that can be thrown away, as well as compensating people who bought used products."
If this proves to be true, then I totally agree with changing Ulta's policy with returned products.
Have you ever saw or purchased any products in the Rockford store that appeared to be opened and repackaged?