Frequently Asked Questions

Q: How often should my furnace or air conditioner be professionally cleaned and tuned-up?

Manufacturers recommend a tune-up of your home's HVAC system every year. Maintenance is essential to making sure that your furnace and air conditioner operate safely and at their highest efficiency. It also provides peace of mind that you've done everything you can to prevent. Joining our Crystal Club is a great way to save money on your annual maintenance and remember to schedule those appointments every year.

Q: How often should I change my filter?

Standard 1" wide filters should be changed every month. Wider, more efficient air cleaner filters should be changed every year or every heating or cooling season, depending on the level of dust in your home and manufacturers recommendations. All types of furnace filters are available on our website.

Q: My 2nd floor is not the same temperature as my first floor. What can I do to get more even heating and cooling?

There are a number of solutions available to help balance the airflow and make your 2nd floor a more consistent temperature. At Axberg, we offer duct sealing from the inside out, which is a convenient way to seal the ductwork within your walls without cutting open drywall or making expensive equipment changes. By sealing the ductwork, we are able to get the air to the rooms where it was designed to go, often eliminating the need for costly remodeling or zoning systems.

Q: Will an air purifier help my asthma or allergies?

Asthma and allergy sufferers often turn to Axberg for air purifiers to help address the allergens in their homes. Rather than selling you a new air purifier and hoping that it fixes the problem, we offer a full range of air quality testing and a free audit of your home's duct system to make sure that the solutions that we recommend will elminate asthma and allergy triggers in your home as efficiently as possible.

Q: Do I need to have my ductwork cleaned? How often?

It's estimated that the average home produces forty pounds of dust and debris per year, much of it circulating and settling in your home's ductwork. How often you need to have duct cleaning performed is dependent on a number of factors - pets, residue from smoking, and the construction of your home can all affect the amount of debris in your ductwork. At Axberg, our duct cleaning technicians are certified by the National Air Duct Cleaners Association (NADCA). Our consultants are happy to provide a free estimate for duct cleaning and make recommendations to keep your home's duct system clean.

Q: How can I save money on my gas and electric bills to heat and cool my home?

Proper maintenance of your home's furnace or boiler and air conditioner are key to keeping your utility bills low! We also recommend using a programmable thermostat to set back the temperature when you are at work or away on vacation.

Q: What is the advantage to having aWiFi thermostat?

Internet-enabled thermostats are a great tool to help you keep an eye on your home's comfort system when you're away. They are easy to program via your smart phone, and you can monitor your home while on vacation. This is especially helpful in the winter when a drop in temperature due to a problem with your furnace could cause frozen pipes and costly damage.

Q: I want to replace my boiler, furnace or air conditioner. Where should I start?

A visit from an Axberg comfort consultant will help you determine the best heating and cooling system to meet the needs of your space. Our consultants will perform a load calculation to determine the proper sizing for your new furnace or air conditioner. Your comfort consultant will also discuss energy efficiency, noise level, and indoor air quality issues that may affect your decision. We offer free estimates on replacement equipment and you can schedule HVAC service online at your convenience, day or night! (Please link "schedule HVAC service" to)