Couple Leaves $100 Tip for HORRIBLE service. Why?
Recently, I wrote about my worst restaurant experience ever and received alot of feedback as to what I should have done. I never thought of this.
Iowa resident Makenzie Schultz had a similar experience recently and recently did something remarkable. She posted a picture for the world to see on Facebook of a restaurant receipt with a very generous tip she and her husband, Steven, had given - $100.00 to be exact!
But what make this interesting is the reason behind the generous tip. Makenzie says that the service at the restaurant "sucked".
Now if you are like me you would think that poor service deserves a smaller tip, but the couple observed that the poor service was because of the restaurant's staffing (or lack, thereof).
On Facebook Makenzie wrote:
“People all around us were making fun of the restaurant & how bad the service was. Yeah, it was pretty terrible. But, it was very obvious that the issue was being short staffed, not the server. He was running around like crazy and never acted annoyed with any table. At one point we counted he had 12 tables plus the bar. More than any one person could handle! As I sat there and watched him run back & forth and apologize for the wait, I said to Steven…Wow, this used to be us. Waiting tables. I don’t miss it at all and I never loved that job. I did it for the tips. Steven and I agreed it would feel good to make this guy’s night when he would probably be getting minimal to no tips due to slow service.”
The Schultz’s left a $100 tip with a note that said “We’ve both been in your shoes. Paying it forward.” They left before the server received it.
What would you have done. In my case, I left a full 20% tip.